Informativa sulle spedizioni
Shipping Policy
Processing Time
Orders are processed within 1–3 business days and forwarded to our supplier. You will receive a confirmation email once your order has been shipped.
Delivery Time
We work with international suppliers to offer you the best prices. Please allow the following delivery times:
| Destination | Delivery Time |
|---|---|
| Netherlands | 7–20 business days |
| Belgium | 7–20 business days |
| Rest of Europe | 10–25 business days |
| Worldwide | 15–30 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. You will see the exact shipping cost before completing your purchase.
Track & Trace
Once your order has been shipped, you will receive an email with a tracking number so you can follow your package in real time.
Customs & Import Fees
Orders shipped within the EU are not subject to additional customs fees. We ship from an international warehouse — in rare cases customs may inspect a package, which is outside of our control.
Package Not Received?
If you have not received your package within 25 business days, please contact us at [your email address] with your order number. We will always resolve this — either by sending a new package or issuing a full refund.
Contact
Questions about your order? Email us at [your email address] — we respond within 1–2 business days.