Política de envío

Shipping Policy

Processing Time
Orders are processed within 1–3 business days and forwarded to our supplier. You will receive a confirmation email once your order has been shipped.

Delivery Time
We work with international suppliers to offer you the best prices. Please allow the following delivery times:

Destination Delivery Time
Netherlands 7–20 business days
Belgium 7–20 business days
Rest of Europe 10–25 business days
Worldwide 15–30 business days

Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. You will see the exact shipping cost before completing your purchase.

Track & Trace
Once your order has been shipped, you will receive an email with a tracking number so you can follow your package in real time.

Customs & Import Fees
Orders shipped within the EU are not subject to additional customs fees. We ship from an international warehouse — in rare cases customs may inspect a package, which is outside of our control.

Package Not Received?
If you have not received your package within 25 business days, please contact us at [your email address] with your order number. We will always resolve this — either by sending a new package or issuing a full refund.

Contact
Questions about your order? Email us at [your email address] — we respond within 1–2 business days.